You need help with a fiberglass repair, epoxy mixes, resin formulations, or other similar questions? Who wouldn’t? When I became involved in my first substantial fiberglass project years and years ago (building and mounting a new center console for my fishboat) I learned purely by trial and error. I turned my shed into a fiberglass emporium, breathed that sticky-sweet smell for weeks on end, and destroyed a dozen pairs of pants. You want to avoid that process? Good move.
Gougeon Brothers, the makers of West Brand epoxy (good stuff, easily available), claim that they’ll give you that helping hand. In a recent Boating Industry article (read: press release - you can find it at www.boating-industry.com), they claimed that they answer over 10,000 inquiries annually about their products and epoxy in general, from both do-it-yourself boat builders and repairers, and professionals in the field.
Here’s a quote from the “article” which expresses Gougeon’s attitude on the matter: ‘Most people who call are looking for permission to do what they’re planning to do,’” says Grace Ombry, marketing director at the Bay City, Mich., company and managing editor of the company’s twice-yearly magazine Epoxyworks. “If your customer has a bad experience, you’re never going to sell another drop of epoxy to that person. If you bought our product, you bought the help, too.”
Frankly, I’m peeved by articles that read like press releases and normally wouldn’t pass along their “information.” But in this case, it’s worthy info because it’s true. Go with the West system and you’ll not only get top-quality materials, you’ll also get a knowledgeable ear you can bend in case any problems crop up. And when you work fiberglass-especially in a shed, backyard, or bilge-you’re sure to encounter some of those problems. Trust me. On the third version of the console, I finally got it right… but a conversation with these folks could have saved me a lot of time, heartache, and sticky resinated shorts. Shout out at http://www.gougeon.com/.