What type of services do you offer to a buyer or prospective buyer?
As a user of Boats.com, you will have access to an array of information and services. Without registration, you can browse the site to do research, find service providers and learn about what's going on in your area of boating interest. You have full access to the following services:
Does Boats.com guarantee boat or product sales?
No. Boats.com is an online intermediary bringing participants from the boating community and marine industry together. Boats.com does not sell the boats, products or engines and thus cannot provide a guarantee. We do our utmost to ensure that participants in our community are trustworthy. If you have a problem with your product, please address your questions directly to the seller.
How do I get financing for a boat or engine?
Financing for boats and engines is available through boatsbank, the quick, convenient way to reach multiple marine lenders with one online loan application.
Can I get insurance through Boats.com?
Yes. Comprehensive and competitive insurance coverage for your boat is available through boatsinsurance.
Can I get a warranty through Boats.com?
No. Boats.com does not provide a warranty for boats or engines.
What is the difference between Search and Advanced Search?
In the Boat Specs area, you can conduct a basic or advanced search of Boat Information. The basic search allows for a broad search with many results. If the basic search produces too many results and you wish to narrow your search results, click on Advanced Search on the main Boat Specs page. In an Advanced Search, you can search by maximum draft, beam, dry weight, minimum hull warranty, number of berths, maximum bridge clearance and keel type.
How do I save my boat search? Are the results saved or just the criteria?
After you perform a search in Boats for Sale or Boat Specs, you have the option of saving your search. (See the left menu bar link called Save Search.) By doing so, you are saving your search criteria, not the boats that were returned in your original search. The benefit of saving a search is that you can run that search again at a later time to see if any boats that fit your criteria have been added or removed from the site since your last search.
Where do I find my Saved Searches?
There are two places you can find your saved searches.
Does every boat listing have a unique identification number? Can I search by this unique Listing ID number?
Yes and No. Every boat does have a unique identification number. The listing ID number is part of the contact information that is viewable once you've logged in, conducted your Boats for Sale search and clicked on "View contact information" for a specific boat that is for sale.
You will NOT be able to search the site by listing ID number. Be sure to click Add to Favorites to save the specific boat detail page, then click Save Search or print out the contact information so that you can find the boat listing in the future.
If you forget your search criteria but still have the listing ID number, you can go to the Contact Us page and email firstname.lastname@example.org. The Boats.com Customer Support Crew will search the database for you and send you the seller's contact information or boat specifications for that listing ID.
What do the different "status" terms mean next to a boat listing in My Boats.com or Boats for Sale search results?
You can view the status of a listing in the following areas of the site:
How do I know whether the photos of the boat represent the true boat?
Boat photos linked to listings are uploaded and selected by the owner of the boat. A seller can use a personal picture of the actual boat or select a stock image of a sister ship provided by Boats.com. Although we cannot guarantee that all photos are 100% representative of the boat that is being sold, we strive to review every listing description and photo to make sure that it is true to the make and brand. If you find a listing that is misrepresenting the actual boat, please let us know by emailing email@example.com.
Where do I get seller contact information once I find a boat I'm interested in?
If you find a boat in Boats for Sale and you are interested in learning more, you can access the seller's contact information by clicking "View contact information" on the listing page. If you are registered and logged in, you may view this information. If not, you will be prompted to log in or register.
I have contacted the seller and no one has gotten back to me, what do I do? Can you help me?
Boats.com does not intermediate between buyer and seller or serve as a communications middleman. If you have tried all contact methods provided by the seller and you still do not get a response, send us an email at firstname.lastname@example.org. Reference the seller and we will verify that the contact information in the database is correct. We will send you a confirmation email with the correct information.