Technical Issues


Navigation

Sometimes when I perform an action on the site, I get an error message. Can you help me?
If you experience problems with our site, please send an email to webmaster@boats.com. Please include as much information about your problem as possible in this email, including browser type and version, operating system, what the steps were that caused the problem, and a detailed description. We will make every effort to address and resolve your problem as soon as possible.

I found a problem on the site. Where can I report it?
The best way to let us know about site problems, including broken links and performance issues, is to use our Contact Us page. Send your message directly to the Webmaster, who will then look into and fix the problem as soon as possible.

Browser

Are there any browsers that do not work with your site?
We recommend that you use versions 4.0 or higher of either Netscape Navigator or Microsoft Internet Explorer.

Cookies

What is a cookie? Does Boats.com use cookies?
Boats.com uses "cookies" which are small text files that are stored on your computer. Information collected through cookies is in no way linked to any personally identifiable information. Find out more by reading our Privacy Statement.

What will happen if I set my browser to not accept cookies?
If you set your browser to not accept cookies, please note that you will not be able to access any features on the site that require you to login. This means that you will not be able to access Boats Central or list and modify boat listings since these require you to login.

Some browsers, like Internet Explorer 4.0 and higher, disable cookies when you set the browser setting to the highest security level. This also, will prohibit you from accessing Boats Central or any of the other unique features on Boats.com that require login.

Can I delete a cookie?
Yes, you can delete a cookie. The cookie will be reset the next time you login in order to enable you access to the many unique features requiring login. If you want more information on how to delete a cookie, please contact the vendor of your browser directly.

Still have a question? Please send us an email; we'll get back to you within two business days.